I can't see content I've bought

What to do if you bought on one device but can't see your unlocked content on another device

Written by Karl Bunyan

Updated 3 years ago

If these don't help, try the following:

Open the app on the device that you bought on
Check everything is unlocked. If it isn't unlocked, then in the app go to "Settings" and tap "Restore Purchases"
In the app, go to "Settings" and see if "Log in" is showing. If it is, then you're not logged into your PPL Tutor account
If you don't think you have a PPL Tutor account, tap "Register" and create one. Otherwise, log in

This will sync everything to our servers and you'll be able to log in on another device.

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